Frequently Asked Questions

Everything You Need to Know About Our Time-Critical Shipping Services

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A trained professional courier personally carries your shipment on a commercial flight. It is the fastest and most secure shipping method available.
NFO means we tender your shipment as air cargo on the next available commercial flight. It's faster than standard air freight but usually less expensive than On-Board Courier.
In most major markets (Toledo, Detroit, Cleveland, Phoenix, Tucson, etc.), we can pick up within 1 hour of order confirmation — 24/7.
Yes. All medical shipments are handled by HIPAA-trained couriers with strict chain-of-custody procedures.
Yes. We offer a Recovery & Redelivery Guarantee. If you're not satisfied with the service, we will redeliver at no additional cost.
Aerospace (AOG), Medical & Transplant, Automotive, Manufacturing, Pharmaceutical, Semiconductor, Legal, Energy, and any industry with time-critical needs.
Yes. For true time-critical shipments (same day / few hours), we are faster and more reliable. For non-urgent shipments, FedEx/UPS may be cheaper.

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